Exchange Policy
At Sandy Bottom Swimwear, we want you to feel amazing in your swimwear. If you're not completely satisfied, we offer returns for store credit.
Refunds/Exchanges: We don’t offer refunds. For change of mind, size change or design change, we offer store credit (with no expiration date) for any unworn swimwear or clothing, provided all of the following requirements are met:
• The item/s are unworn, unwashed, in original packaging including hang tags and eco cotton bag.
• Include your order number for return.
• Be shipped for return within 7 days of receiving your item.
If any of the requirements are not met we have the right to refuse the
return.
Please note that return shipping costs are the responsibility of the customer - original shipping charges are non-refundable, and we do not provide free return shipping labels nor reimburse for it.
If you would like to return your items please email sales@sandybottomswimwear.com for shipping address and details.
We strongly advise that you use postal service with a tracking number for your return. We are not responsible nor liable for any return parcels that may be lost or damaged.
Sale Items: Please note all sale items are final sale. No returns or exchanges. This includes any products discounted by 20% or more.
Holiday Sales Period: For regular-priced items (not discounted by more than 20%) purchased between November 15 and December 25, exchanges for store credit will be accepted until January 2.
Faulty/Damaged Items: If you have received an order with faulty or damaged goods, please contact us at sales@sandybottomswimwear.com within 3 business days. We may request photographic evidence and/or some other details regarding the faulty or damaged item. We reserve the right to determine a genuine fault or damage to an item. If an item is deemed faulty we will cover all return and replacement costs.
Fit/Sizing: Please note that most of our swimsuits are cheeky and fit small. Please consult the size guide for each individual product on the product description page.
If you require further information please email sales@sandybottomswimwear.com.