SHIPPING
Orders over $100CAD qualify for free shipping. Orders will be shipped via Canada Post, DHL or UPS with tracking (2-10 business days).
Orders under $100CAD will be subject to shipping fee which will be quoted at check out. Orders will be shipped via Canada Post, DHL or UPS with tracking (2-10 business days).
Orders over $100USD qualify for free shipping. Orders will be shipped via Canada Post, DHL or UPS with tracking (4-10 business days).
Orders under $100USD will be subject to shipping fee which will be quoted at check out. Orders will be shipped via Canada Post, DHL or UPS with tracking (4-10 business days).
Orders over $250USD qualify for free shipping. Orders will be shipped via Canada Post, DHL or UPS with tracking (4-20 business days).
Orders under $250USD will be subject to shipping fee which will be quoted at check out. Orders will be shipped via Canada Post, DHL or UPS with tracking (4-20 business days).
Additional duties or taxes may apply for shipments outside of Canada upon arrival. Buyers are responsible for all customs duties and taxes. We are not responsible for additional costs incurred as a result of duties. Shipping and duties are non-refundable.
All payments can be made using all major credit cards, Apple Pay or AfterPay. All prices are quoted in United States Dollars and all payments are processed in United States Dollars. Local taxes will be added to the price displaced for orders shipped within Canada.
The exchange rate for the purchases made in currencies other than United States Dollars are determined by your bank or credit card provider. Please contact your bank or credit card provided with any questions related to exchange rates.
Please note that many of our styles run small. Most of our swim bottoms are cheeky & very skimpy, NOT full coverage. Please review the product description for details and size charts. Not sure what size to get? Send us an email sales@sandybottomswimwear.com so we can help you personally find your best fit!
If there is an issue with your products or have received incorrect or defective merchandise, please contact us within 3 days of receiving your order at sales@sandybottomswimwear.com and we will be happy to assist you.
If you change your mind about an order you have placed, we are more than happy to process as cancellation for you if the order has NOT been shipped yet. Please email us at sales@sandybottomswimwear.com to cancel an order before shipping.
If your order has shipped, we will not be able to cancel your order.
At Sandy Bottom Swimwear, we’re committed to helping you feel confident and amazing in your swimwear.
Refunds
We do not offer refunds. Instead, we offer returns for store credit that never expires. This gives you the flexibility to find the perfect fit, style, or design that you’ll love.
Exchanges/Store Credit
For size changes, design changes, or change of mind, we provide store credit with no expiration date for any eligible item, as long as the following conditions are met:
- Items must be unworn, unwashed, and in their original packaging, including hang tags, eco cotton bag, and with hygienic liners fully intact.
- The order number must be included with the return.
- Items must be shipped back within 14 days of receiving them.
If these requirements are not met, we reserve the right to refuse the return.
Exchange Portal
Start your exchange now through our easy-to-use portal:
Exchange Portal
Return Shipping Costs
Return shipping costs are the responsibility of the customer and will be quoted in our exchange portal. Once the payment is completed, a return shipping label will be provided through the portal.
Sale Items
All sale items are final sale and not eligible for returns or exchanges. This includes any product discounted by 20% or more.
Holiday Sales Period
For regular-priced items (not discounted by more than 20%) purchased between November 15 and December 25, exchanges for store credit will be accepted until January 2.
Faulty/Damaged Items
If you receive a faulty or damaged item, please contact us at sales@sandybottomswimwear.com within 7 days of receiving your order.
Photographic/video evidence may be requested to assess the issue. If deemed faulty, we will cover return and replacement shipping costs.
Fit and Sizing
Our swimsuits are designed with a cheeky fit and tend to run small. Please refer to the size guide provided on each product page. If you have questions about fit or sizing, don’t hesitate to reach out to us at sales@sandybottomswimwear.com.
We’re here to help you find your perfect Sandy Bottom fit!
Sale Items: Please note all sale items are final sale. No returns or exchanges and not eligible for store credit. This includes any products discounted by 20% or more.
Holiday Sales Period: For regular-priced items (not discounted by more than 20%)
purchased between November 15 and December 25, exchanges for store credit will be accepted until January 2.
We recommend that you wash your swimsuits and cover ups after exposure to chlorine or salt water.
Hand wash in cool water with a pea sized drop of gentle, non-bleaching detergent. Lay your swimsuits flat, macrame, crochet and cover-ups and all crochet pieces flat to dry.
Follow instructions on labels of all resort wear pieces.