Person lying on a beach wearing a black and white striped bikini with sea shells placed on their stomach. The sand forms a smooth backdrop, and a tattoo is visible on their side.

FAQS

Shipping Information
  • Orders over $150 CAD qualify for free shipping and will be shipped via Canada Post, GLS, Fedex or UPS with tracking (2-10 business days).
  • Orders under $150 CAD will be subject to a shipping fee, which will be calculated at checkout. These orders will also be shipped via Canada Post, GLS, Fedex or UPS with tracking (2-10 business days).
Shipping Responsibilities
  • Once an order leaves our facility, we are no longer responsible for it.
  • We are not responsible for courier delays, lost, stolen, or misplaced packages. If an issue arises, please contact the courier directly for assistance.
  • In rare cases, shipping delays due to weather, customs processing, or other unforeseen circumstances may occur. We appreciate your patience.
Shipping Information
  • Orders over $150 USD qualify for free shipping and will be shipped via Canada Post, Fedex, or UPS with tracking (4-10 business days).
  • Orders under $150 USD will be subject to a shipping fee, which will be calculated at checkout. These orders will also be shipped via Canada Post, Fedex, or UPS with tracking (4-10 business days).
Shipping Responsibilities
  • Once an order leaves our facility, we are no longer responsible for it.
  • We are not responsible for courier delays, lost, stolen, or misplaced packages. If an issue arises, please contact the courier directly for assistance.
  • In rare cases, shipping delays due to weather, customs processing, or other unforeseen circumstances may occur. We appreciate your patience.
Shipping Information
  • Orders over $350 USD qualify for free shipping and will be shipped via Canada Post, FedEx, or UPS with tracking (4-20 business days).
  • Orders under $350 USD will be subject to a shipping fee, which will be calculated at checkout. These orders will also be shipped via Canada Post, FedEx, or UPS with tracking (4-20 business days).
Shipping Responsibilities
  • Once an order leaves our facility, we are no longer responsible for it.
  • We are not responsible for courier delays, lost, stolen, or misplaced packages. If an issue arises, please contact the courier directly for assistance.
  • In rare cases, shipping delays due to customs processing, weather conditions, or other unforeseen circumstances may occur. We appreciate your patience.
Customs, Duties & Import Fees

For orders shipped outside of Canada, including the USA, additional duties, tariffs, or taxes may apply upon arrival.Buyers are responsible for any customs charges imposed by their country. We are not responsible for any additional costs incurred due to duties, taxes, or import fees. Shipping fees and duties are non-refundable.

Please check your country’s import regulations before purchasing, as these charges vary by location.

Important Update for U.S. Orders

As of March 4, 2024 we’ve received official confirmation from U.S. Border Services that Section 321 de minimis remains in place until further notice. This means that shipments to the USA from Canada valued under $800 USD can continue to enter duty-free and tariff-free.

Our team is in close contact with customs officials and will update our website if any changes occur.

At Sandy Bottom Swimwear, we offer a variety of secure and convenient payment options to make checkout seamless.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also check out using Apple Pay, Shop Pay, and PayPal.

For flexible payment options, we offer Buy Now, Pay Later services through Sezzle, Klarna, and Afterpay.

All payment methods are fully secure, ensuring your transaction is protected.

Currency & Exchange Rates
  • All prices are quoted and processed in USD.
  • For Canadian orders, prices will be converted to CAD at checkout, and local taxes will be applied.
  • For all other international orders, exchange rates are determined by your bank or credit card provider.

If you have any questions regarding exchange rates or payment processing, please contact your bank or credit card provider.

Many of our styles run small and are designed for a sleek, flattering fit. Most of our swim bottoms are cheeky and minimal coverage, not full coverage.

To find your perfect fit, please review the product descriptions and size charts carefully. If you’re unsure, we’re happy to help! Email us at sales@sandybottomswimwear.com, and we’ll personally guide you to the best size for you.

If there is an issue with your products or have received incorrect or defective merchandise, please contact us within 3 days of receiving your order at sales@sandybottomswimwear.com and we will be happy to assist you.

If you need to cancel your order, please contact us immediately at sales@sandybottomswimwear.com. We’re happy to process a cancellation as long as your order has NOT shipped.

Once an order has been shipped, it CANNOT be canceled. Please double-check your order before placing it.

If your package is already on its way, please refer to our return and store credit policies for available options.

Sandy Bottom Swimwear Return & Exchange Policy

At Sandy Bottom Swimwear, we’re dedicated to helping you feel confident and amazing in your swimwear. While we don’t offer refunds, we do provide store credit that never expires—giving you the flexibility to find the perfect fit, style, or design that you’ll love.

Returns & Store Credit

If you need a different size, a new design, or simply change your mind, we offer store credit (with no expiration) for any eligible return, provided the following conditions are met:

  • Items must be unworn, unwashed, and in their original packaging, including hang tags, eco cotton bag, and hygienic liners fully intact.
  • Returns must include the original order number for processing.
  • Returns must be shipped back within 10 days of receiving the order.
  • Original shipping fees are non-refundable.
  • Soiled or unsanitary items will not be accepted. This includes, but is not limited to, items with: Bodily fluids such as sweat, urine, blood, or any other biological residue; Stains from deodorant, makeup, or self-tanning products; Lingering odors such as perfume, smoke, or detergent
  • Any returned items that do not meet these hygiene standards will be shipped back to the customer at their expense.

If these conditions are not met, we reserve the right to refuse the return.

How to Start an Exchange:
  • Email sales@sandybottomswimwear.com within 10 days of receiving your order.
  • Include your order number and the reason for the return.
  • We will respond within 2-3 business days with the next steps.

Return Shipping Costs:

  • Return shipping is the customer’s responsibility.
  • Once we receive your exchange request, we will provide a quote for the return shipping cost based on your address.
  • If you agree to the cost, we will email you a return label, and the shipping fee will be deducted from your gift card balance.
  • Alternatively, you may choose to ship the items back yourself. If you do, we will provide our return address. If you chose this option you will be responsible for any duties, tariffs, or additional fees incurred when the items are returned to us. These costs will also be deducted from your gift card balance.

Important:

  • We do not provide free or prepaid return labels. The customer is responsible for the return shipping cost.
Final Sale Items
  • All items in our Sandy Sale section are final sale and cannot be returned or exchanged.
  • Any product discounted by 26% or more, including site-wide sales, is not eligible for returns or exchanges.
Holiday Return Policy

To make holiday shopping easier, we offer extended exchanges for store credit on regular-priced items purchased between November 20 and December 26. These items may be exchanged for store credit until January 2.

(This does not apply to items discounted by 26% or more.)

Faulty or Damaged Items

If you receive a faulty or damaged item, contact us at sales@sandybottomswimwear.com within 3 days of receiving your order.

  • Photographic or video evidence may be required to assess the issue.
  • If the item is deemed faulty, we will cover return shipping and send a replacement at no cost.
Fit & Sizing

Our swimsuits are designed with a cheeky fit and tend to run small. Please check the size guide on each product page before purchasing.

Still unsure? We’re happy to help! Contact us at sales@sandybottomswimwear.com for personalized fit recommendations.

We’re here to help you find your perfect Sandy Bottom fit

  • All items in our Sandy Sale section are final sale and cannot be returned or exchanged.
  • Any product discounted by 26% or more, including site-wide sales, is not eligible for returns or exchanges.
Holiday Return Policy

To make holiday shopping easier, we offer extended exchanges for store credit on regular-priced items purchased between November 20 and December 26. These items may be exchanged for store credit until January 2.

(This does not apply to items discounted by 26% or more.)

At Sandy Bottom, we pour our heart and soul into every piece we curate. Each swimsuit is crafted with tender love and care, designed to make you feel unique and radiant during those special moments under the sun.

TAKE CARE OF YOUR SWIMSUIT

To ensure your Sandy Bottom swimsuit retains its vibrant colors and perfect shape, follow these care tips:

  • Avoid sitting on rough surfaces to prevent fabric damage.
  • After swimming in the sea or pool, hand wash your swimsuit with a gentle detergent to remove salt and chlorine. Hang or lay it flat to dry.
  • Be mindful when applying suntan lotion and oils, as they can stain the fabric.

Remember, your Sandy Bottom swimsuit is a true work of art. Treat it with care, and it will keep you shining for a lifetime.