Most Sandy Bottom collections are produced in intentionally limited quantities.
Once a style or colour sells out, it is usually not restocked.
Our goal is to continually introduce new collections rather than mass produce existing ones, allowing every purchase to remain rare and exclusive.
If you find a style you love, we recommend purchasing it while it's available.
Our swimsuits are designed for a sculpted, flattering fit.
Every Sandy Bottom piece is a little different, and so is its fit. To make sure you select the right size, each product page includes a size guide tailored specifically to that style. Please refer to the size guide on the individual product page before ordering.
If you're between sizes or unsure which size to choose, we're happy to help.
Simply email sales@sandybottomswimwear.com with your:
We'd much rather help you choose the right size before you order than have you go through the return process afterward.
Return requests must be initiated within 10 days of delivery by emailing sales@sandybottomswimwear.com with your order number. Once approved, your return must be received within 20 days of your original delivery date.
Return eligibility is based on the total discount applied to each item, including discount codes, sitewide sales and promotional offers:
To be eligible for a return, items must be unworn and unwashed, tried on over underwear, with the hygienic liner and original tags intact, and returned in their original packaging.
Customers are responsible for return shipping costs unless an item arrived damaged or we shipped the incorrect item.
Once your return has been received, inspected and approved, refunds or store credit are issued within 5–7 business days.
For complete details, including return shipping instructions and final sale exclusions, please review our full Return & Refund Policy.
At this time, we do not offer exchanges.
Because our collections are produced in small batches and sizes often sell out quickly, we recommend returning your eligible item for a refund and placing a new order for your preferred size or style.
This gives you the best chance of securing the piece you want before it sells out.
The following items are final sale and cannot be returned, refunded, exchanged or returned for store credit:
Items discounted between 20% and 30% are not final sale, but are eligible for return for store credit only.
Where applicable, final sale items are clearly identified on the product page before purchase.
We’re unable to offer price adjustments on previous purchases. Prices and promotions may change from time to time, and discounts cannot be applied retroactively once an order has been placed.
Promotional offers are valid only during the advertised promotional period and cannot be combined with other offers unless otherwise stated.
CANADA
Orders $200 CAD and over ship free.
Orders under $200 CAD are calculated at checkout. All Canadian orders are fully tracked and typically arrive within 2–10 business days.
Because every order ships from Canada, there are no additional duties or import fees upon delivery.
UNITED STATES
Orders $200 USD and over ship free.
Orders under $200 USD are calculated at checkout. All U.S. orders are fully tracked, with shipping options and estimated delivery times shown at checkout.
All U.S. orders are shipped duty paid, so there are no surprise customs charges upon delivery.
UNITED KINGDOM
Orders $250 USD and over ship free.
Orders under $250 USD are calculated at checkout. All UK orders are fully tracked, with shipping options and estimated delivery times shown at checkout.
Duties, taxes and import fees are the responsibility of the recipient.
INTERNATIONAL
Orders $350 USD and over ship free.
Orders under $350 USD are calculated at checkout. International orders are fully tracked, with delivery times varying by destination and shipping service.
Duties, taxes and import fees charged by your country's customs authority are the responsibility of the recipient.
EUROPEAN UNION (EU)
We have temporarily suspended shipping to European Union countries while we review recent shipping and import regulation changes. We hope to resume shipping in the future.
Where Do You Ship From?
All Sandy Bottom orders ship from Toronto, Ontario, Canada.
U.S. orders are shipped duty paid, so there are no surprise customs charges upon delivery.
If you need to cancel or change your order, please contact us immediately at sales@sandybottomswimwear.com.
We'll always do our best to accommodate your request. However, our Customer Service and Order Fulfillment teams operate independently and may be working on different schedules. As a result, orders are often processed and packed before we're able to receive or respond to cancellation or change requests.
For this reason, we cannot guarantee that an order can be cancelled or changed once it has been placed.
If your order arrives damaged, defective or incorrect, please email sales@sandybottomswimwear.com within 3 days of delivery.
We'll review your order promptly and work quickly to make things right.
To help your Sandy Bottom swimsuit look beautiful for years to come:
Proper care will help preserve the fit, colour and craftsmanship of your swimsuit.
We accept:
We also offer flexible payment options through:
All payments are securely encrypted and processed.
The fastest way to reach us is by email at sales@sandybottomswimwear.com.
We're a small team, and every email is personally reviewed by a member of our Customer Service team. We're happy to help with sizing, product recommendations, order questions, and returns.
Please allow 24–36 hours for a response. Customer Service emails are answered Monday through Friday, 8:00 AM – 2:00 PM EST. We respond to emails in the order they are received and appreciate your patience during busy periods.
We're always happy to help.
Whether you need sizing advice, help choosing between two styles, or have a question before placing your order, simply email us at sales@sandybottomswimwear.com and we'll get back to you as soon as possible.
