At Sandy Bottom Swimwear, every order is carefully packed and shipped from our warehouse in Toronto, Ontario, Canada. All orders include tracking so you can follow your package every step of the way.
Orders are processed and shipped within 1 business day (Monday to Friday, excluding holidays).
Orders $200 CAD and over ship complimentary.
For orders under $200 CAD, shipping rates are calculated at checkout.
All Canadian orders ship fully tracked via Canada Post, GLS, FedEx or UPS and typically arrive within 1–5 business days. Deliveries to remote and northern areas may take up to 10 business days.
Because every parcel ships from within Canada, no additional duties or import fees will be charged upon delivery.
Orders $200 USD and over ship complimentary.
For orders under $200 USD, shipping rates are calculated at checkout.
All U.S. orders ship fully tracked via Canada Post, FedEx or UPS. Standard shipping typically arrives in 3–6 business days, Express in 2–3 business days and Priority in 1–2 business days. Shipping options and estimated delivery dates are displayed at checkout.
All U.S. orders are shipped duty prepaid, so there are no surprise customs charges upon delivery.
Orders $350 USD and over ship complimentary.
For orders under $350 USD, shipping rates are calculated at checkout.
International orders ship fully tracked via Canada Post, FedEx, DHL, UPS or one of our international shipping partners. Delivery times vary by destination and shipping service selected and are displayed at checkout where available.
Duties, taxes and import fees may be collected by your local customs authority or shipping carrier upon arrival. These charges vary by country and are the responsibility of the recipient.
If your country isn’t available at checkout, we’re not able to ship there at this time.
All delivery estimates are provided by the shipping carrier and begin once your order has been shipped.
Delivery estimates are not guaranteed and may be affected by courier delays, weather, customs processing, holidays or other circumstances outside of Sandy Bottom Swimwear’s control.
International orders may experience additional delays during customs processing.
Once your order has been shipped and accepted by the selected courier, it is in the care of the carrier.
Sandy Bottom Swimwear is not responsible for delays or delivery issues that occur after a shipment has been accepted by the carrier, including:
Courier delays
Lost, stolen or misdelivered packages
Weather-related delays
Customs inspections or clearance delays
Delays resulting from incorrect or incomplete shipping information provided at checkout
Customers are responsible for monitoring their tracking information and responding promptly to any requests from the carrier or local customs authority regarding delivery or customs clearance.
Sandy Bottom Swimwear does not handle customs clearance or pay duties, taxes, brokerage fees or other import charges on behalf of international customers unless expressly stated otherwise.
If a shipment requires action from the recipient for customs clearance or delivery, it is the customer’s responsibility to communicate directly with the carrier and provide any required information or payment.
If you experience a shipping issue, we recommend contacting the courier directly using the tracking number provided in your shipping confirmation email.
If you need additional assistance, please contact us at sales@sandybottomswimwear.com. While we cannot control or complete carrier or customs processes on a customer’s behalf, we’ll do our best to provide any information available to us that may help.
